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Customer Questions & Answers for
Marineland HOT Magnum® Filters

HOT (Hang On Tank) Magnum is an efficient, powerful, compact canister filter that is lightweight enough to hang directly on the back of your aquarium. Because it is a Magnum, it comes feature-packed with the ability to convert with ease from a continuous duty mechanical and chemical utility filter, to a water polishing filter with micron filtration capability. Comes complete with a Carbon/Media Container and Water Polishing Micron Cartridge, and it is available in models with, and without BIO-Wheel wet/dry filtration.
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Questions & Answers for Marineland HOT Magnum® Filters

Question

Marine HOT canister works for about 5 minutes then starts to spit and sputter. What can I do to fix it?

I have taken it apart and reassembled several times with the same result. When first setting back up the filter works fine. After about 5 minutes it starts having problems with pumping water. This unit was purchased brand new and in use for only about 3 months prior to this happening. The problem did not occur during the first couple months of use.
Aquarium Type: Both
Aquarium Size: Large (60g+)
asked 3 years, 3 months ago
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Stacy
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answer 1
I'm gonna guess here, but I'm betting the O-ring that fits around the top is missing, or maybe pinched? It sounds like it is getting air. The ONLY way I can see this happening is if that O-ring is missing or damaged. Try some of that silicone paste on it.
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 3 years ago
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by
RedBaron
Phoenix, Az
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answer 2
i love this product works magnificent.

my advice to you. follow the guide to set it up properly. but before you place it on your tank make sure to fill up the canister with water all the way to the top before put the lid on it. just like any other filter. good luck that should fix your problem.
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 3 years, 1 month ago
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by
homer
Austell,GA
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answer 3
There are a couple of trouble shooting guides to help. If you find this is still not solving the problem, please call customer service so that we can trouble shoot further. 800.322.1266.

IF filter makes excessive noise or stops abruptly: Be sure Impeller and Impeller Module are properly installed. Also check Impeller Magnet for wobbling or wear. If evident, replace immediately. Check Sleeve, Carbon/Media Container, or Micron Cartridge for clogging - clean or replace. Rinse Canister. Always use Black Diamond Premium activated Carbon to avoid small particles getting into impeller mechanism.

IF air accumulates in Canister during operation. Inspect Air Ejector Tube. If clogged, use Nylon Cleaning Wand to dislodge dirt. Move Intake away from airstone bubbles or other air source. Also check hose connections ensure that air is not being sucked in. Make sure O-Rings and D-Ring are not dirty, damaged or worn. Replace and/or realign as necessary.
answered 3 years, 3 months ago
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Dana
+1point
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Question

Can a HOT Magnum filter be used outside for a small water feature (20 - 25 gallons) with aquatic plants and a few goldfish?

Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
asked 3 years, 2 months ago
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Cchhrriiss
Trumbull, CT
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answer 1
I had to laugh at the one answer about a slide or what ever. I'm sure what you meant was like a small outdoor pond etc.

The product was not "designed" to be used outside in the elements, I'm sure, but.... mechanically I am positive this sucker would work just fine. Place it in a sheltered area to keep water off of it, and direct sunlight. Then make some plumbing for it to pick and exhaust the water and you should be good to go. Someone said they took the exhaust to the store and just bought some tubing that fit it. Another is using it to clean his gravel with a flexible hose. So this product sounds like it is incredibly flexible. Limited only by your imagination.
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 3 years ago
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RedBaron
Phoenix, Az
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answer 2
outside? like indoors on the tank?

wells yes. but with the power of this canister your water would always still clean. your fish would be on you exciting ride for example image a river motion inside your tank.
you can still down the follow. sadly for you. but i dont see why not.

thats how powerful this pump is. 250 gallons per hour

i have 55gallon by the way
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 3 years, 1 month ago
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homer
Austell,GA
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answer 3
We would not recommend the HOT Magnum for outdoor use. The instructions state “for indoor use only”. There are electrical safety reasons for this statement.
answered 3 years, 2 months ago
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Dana
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Question

MAgnum 250 Is there a outet tube extension for this. The diffuser is way to close to the surface for my taste

asked 3 years, 4 months ago
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grinchw
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answer 1
I went to a chain hardware store and bought a simple plastic tube and made my own. Just take a section with you to make sure it will slide into the original tube.....
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 3 years, 4 months ago
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by
scooter
mo
+2points
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answer 2
Sorry, it doesn't look like we have a standard extension tube part for the HOT 250. Let me investigate if we have something else that may work.
answered 3 years, 4 months ago
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by
Dana
-6points
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Question

can i use with saltwater

i want to buy the hot magnum hang on the back filter but i have a saltwater tank can i use that filter with my system ?
Aquarium Type: Saltwater
Aquarium Size: Mid-Size (20-60g)
asked 3 years, 4 months ago
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guy1121
easton pa
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answer 1
I read on the box that it was for use with both Fresh and Salt water, so I'm gonna stick my neck out and say... uh yea! :)

I wonder if the box you bought it in did not say that. ?
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 3 years ago
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by
RedBaron
Phoenix, Az
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answer 2
Absolutely, most of our filtration options are for both freshwater and marine.
answered 3 years, 4 months ago
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by
Dana
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Question

HOT Magnum size

How much room between tank and wall required for the HOT magnum filter? Just ordered one from Foster & Smith, wondering if I have to move tank farther out from wall, Now have a aqueon power filter in place in a 29 gallon aquarium,
Thanks, Jim
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
asked 3 years, 4 months ago
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keeg
Taylor Ridge, Illinois
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answer 1
solution you could put on the side. thats how mines set up
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 3 years, 1 month ago
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homer
Austell,GA
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answer 2
The HOT Magnum is about 6" wide, so I'd give yourself a good 7" from the wall in order to give some clearance. Have fun with your new filter! We know you'll love it.
answered 3 years, 4 months ago
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Kiley
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Question

can you attach flexible tubing and us the HOT 250 to wash gravel

Aquarium Type: Freshwater
Aquarium Size: Large (60g+)
asked 3 years, 3 months ago
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Norm
Williamsburg, VA
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answer 1
ive tryed that, funny how your brought this up. man it worked like a charm but i had to clean out the filter after that. ive switch to sand. so no need for me to do that anymore

but yes is possible does a goood job too. just keep in mind this product isnt design to do that. would be a nice little upgrade though
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 3 years, 1 month ago
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by
homer
Austell,GA
+1point
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answer 2
Not advisable but possible. You can actually do that if you want, you just have to be extra carefully to not suck gravel into the filter.
answered 3 years, 3 months ago
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Dana
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Question

hot magnum canister filter

just purchase the HOT magnum canister filter. i am using the carbon container filter and i am getting a lot of micro bubbles. is there something that I don't know about this filter system... HELP!
I have a 36g tank.
Aquarium Type: Saltwater
Aquarium Size: Mid-Size (20-60g)
asked 3 years, 3 months ago
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Anonymous
Los Angeles
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answer 1
to fix this. if this is your first time. remove the cap and fill the canister all the way up to the very top with water. place it back on your tank a let it follow. the bubble would go awhile within a few hours.

bubbles are good by the way. adds oxygen to the water. but your filter will not always run like that
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 3 years, 1 month ago
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by
homer
Austell,GA
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answer 2
Sorry about the problems you are having. If you are experiencing micro bubbles it would mean an air leak somewhere in the system, at the top “D” o ring, at the inlet or outlet, even one of the “exhaust” gaskets inside the filter. We will reach out separately and make arrangements to send you these parts directly.
answered 3 years, 3 months ago
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Dana
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Question

I purchased a new H.O.T. Magnum today and while assemblying I see the connector clips for the intake/outlet tubes are missing. I have not attempted to

use this new filter as I am not sure it will function properly without these connector clips. Please advise, is this a change in the design of the intake/outlet tubes connection or an error in this filter I have purchased?
asked 3 years, 2 months ago
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Patty
on HOT Magnum® Filters
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answer 1
strange they should be included but you dont need them. mines broke an apparently i dont need them
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 3 years, 1 month ago
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by
homer
Austell,GA
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answer 2
The design hasn't changed. I'll send this to customer service so they can arrange to send you replacement clips. Sorry for the inconvience. 800.322.1266
answered 3 years, 2 months ago
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by
Dana
+1point
1out of 1found this answer helpful.
Question

My filter will not clean the water

I have a 29 gallon HEX, tank. I have always had problems with the water getting dirty quick. I have tried two other filters with no better results. I switched to the HOT Magnum hoping it would solve the problem. I did a 80% water change when I installed the filter. I ran the carbon for 2 days and have now put on the Micron filter and it is still not staying clear. I only have 5 fish in the tank and I usually only feed once a day. Because its a taller tank, Do I need to get the intake down towards the bottom of the tank, as it only goes down less than 1/3 of the way? Ideas? I'm open to suggestions.
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
asked 3 years, 1 month ago
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Anonymous
Colorado
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answer 1
i have this same unit HOT Magnum. my water is clear all the time. my advice to you is; use the Media Container add some Carbon inside it to about half way then place a clean U size filter around it. then set it up on your tank. now let it follow, in about 4 days. you water should clear up within the week. and stay like that

Carbon is the key factor, buy some high quality carbon..

remember carbon inside the media container is a need, proper way to use this unit;

carbon helps the little tiny particles in your tank to stick together so the filter picks it up easily. its a process that your hot magnum goes threw to achieve crystal clear water.

i dont use the Polishing Micron Cartridge method, require a lot steps to clean it up an reuse. it great to have!
i have 2, 7inch turtles i have no problem with this filter, so you shouldn't either no matter the size or depth of your tanks. good luck
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 3 years, 1 month ago
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homer
Austell,GA
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answer 2
Clarity of water is not totally dependent on the filter system. A lot of factors go into keeping a tank clear. What types are these five fish and how large are they? Do you vacuum the gravel each time you do a water change? Just how cloudy is the water? With taller tanks, quite often you will keep a slight haze to the water due to a lack of circulation from bottom to top. Dropping a filter intake down does not help this issue, but adding a small bubble wand with an air pump does. Also, sometimes you may have a stubborn bacterial or dissolved organic bloom, and using a product such as Tetra Water Clarifier will clear up the issue.
answered 3 years, 1 month ago
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Catherine
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Question

HOT Magnum 250 Canister Filter

Can this filter be used like a normal canister filter and be placed inder the tank with tubes that come up to the tank? And do you sell the parts to do that conveersion?
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
asked 2 years, 7 months ago
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TBAM
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answer 1
Adding tubing will slow down the flow speed and shouldn't be done
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 2 years, 2 months ago
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Kronkus
Escanaba, Michigan
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answer 2
This filter is designed to hang on the back of the tank. We have a couple of different canisters that are designed to go under the tank.
 
Products from my answer
Magnum 350 Canister Aquarium Filters
 
 
 
C-Series Canister Filters
 
 
 
 
 
answered 2 years, 6 months ago
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Dana
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Question

Marineland H.O.T. Magnum

I recently bought this H.O.T. and after washing it and doing everything that needs to be done to start it up, it blows the water out but after the water leaves the filter it stops blowing. I checked all the connections and still the same thing, HELP PLEASE !!!!
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
asked 2 years, 2 months ago
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Kronkus
Escanaba, Michigan
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answer 1
I had the unit replaced from the Company I got it from, Now I'm having trouble with air bubbles after 1 full day of running it, And now the motor is making a noise, noise that's not caused from air being in the system. I'm gonna try a few more things like taking It all apart again and starting over and if that doesn't work its getting returned again and that'll be it !!!!
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 2 years, 2 months ago
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Kronkus
Escanaba, Michigan
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answer 2
You are not getting it sealed. Make sure you fill it literally to the top edge of the canister. Place silicon lubricant around the D ring, then slowly lower the cover onto the canister. Water will trickle out and down the sides, and this will give you a good seal.

BREX
answered 2 years, 2 months ago
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BREX
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Question

Can the water polishing micron filter be run continuously or only for limited periods? Will this filter clean up and prevent white cloudiness?

I have a 25 gal freshwater tank with 3 goldfish and 3 filters; an Emperor 280, C220 and a nitrate filter.
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
asked 1 year, 11 months ago
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buzzby
Orange County California
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answer 1
I do a 30 percent water change monthly based on the advice of the nitrate filter mfr. My ammonia, nitrite, nitrate & phosphorus is zero and the ph is about 7. I feed about 1/8 tsp per day. The fish are about 2-3 inches long.
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 1 year, 11 months ago
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buzzby
Orange County California
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answer 2
Not continuously, no, as it will clog quite fast. Yes, it will clear up cloudy water, if it is due to organic matter, etc. You have a lot of filtration for that tank. How large are the goldfish, how often are your water changes, and how much are you feeding? You really should not be having cloudy water issues.

BREX
answered 1 year, 11 months ago
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BREX
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Question

Not Working

I just ordered one of these and it has not worked since it came out of the box. It just spits out air bubbles and eventually drains the water thats in the filter into the tank and then stops having suction. Both the input and the output are submerged under the water line and everything is installed properly.
asked 1 year, 5 months ago
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40breeefer
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answer 1
Check the dring in the lid. And gaskets on the in/out snaplock piping. Its sucking in air from somewhere... probably the lid
answered 1 year, 1 month ago
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njsm
Alberta, Canada
+1point
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answer 2
You are not getting it sealed correctly probably. Make sure you fill the canister to the top edge. Place silicon lubricant (you received a small tube of this in the box) around the D ring, after you install the D ring into the cover, then carefully place the top on and latch it. If you continue to have issues, check for any cracks in the cover, or in the inlet where it connects to the cover. There is also an o ring there as well, make sure it is lubed and not torn or pinched, etc.

BREX
answered 1 year, 5 months ago
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BREX
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Question

Not working

The filter turns on but it doesn't spit out any water. What do you I do?
asked 1 year, 4 months ago
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Helpme101
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answer 1
Check your gaskets. Most likely its not sealed properly at the dring in the lid.. or your motor is installed wrong...

I suppose you could be sucking in air from the intake as well. Check the gasket on the snaplock pipe too.
answered 1 year, 1 month ago
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njsm
Alberta, Canada
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answer 2
This can be any number of things from a clogged impeller, an improperly seated impeller to a dead motor. Call our support staff at 1-800-322-1266 for assistance.

BREX
answered 1 year, 4 months ago
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BREX
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Question

Cleaning the filter

Hi Brex, I received your response and I downloaded the pdf link you attached in your response. But, this did not answer my question. Your pdf was for the H.O.T. Magnum setup guide. My filter is set-up. What I am seeking is a cleaning instruction guide. My filter came with a cleaning brush and a small cleaning tube. I want to know how to use them. How do I properly clean my filter? How often do I replace the charcoal? Should I clean the filter using any type of cleaner or soap? etc. Please provide better instructions. Thank you.
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
asked 1 year, 3 months ago
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MrsDuck
Waterford, MI
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answer 1
Never use soaps in your filter, tanks, water buckets, or anything coming in to contact with tank water. The brush is for your intake/outtake piping.I use mine to clean off the impeller blade in the bottom. Filter is wrinse only. And the little plastic stick is for cleaning the air ejector tube (located on the black stick that goes through the middle of the filter/cartridge). Charcoal should be replaced every 3 weeks or when water starts looking grimy or starts getting unusual water odors
answered 1 year, 1 month ago
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njsm
Alberta, Canada
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answer 2
As it clearly states in the product manual, the instructions are as follows:
* Never wash with soap or cleaning agents.
*Replace Filter Media every 2-4 weeks. Black Diamond Premium Activated Carbon is availabe at your local Marineland dealer.
*Clean Canister thoroughly (rinse only).
*Clean impeller monthly (gently squeeze sides to pop open.) Check for wear and smooth rotation.
*Clean Intake Tube monthly.
*Clean Micron Cartridge regulary (rinse only).
*Clean Air Ejector Tube with the Nylon Cleaning wand regularly.
*Gently clean flat Exhaust Gaskets (warm water only).
* Wash D-Ring seating area on Canister and Cover. Wet D-Ring and reinstall.

Marineland2
answered 1 year, 3 months ago
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BREX
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Question

I changed my filter and my intake tube suddenly stopped working, what is the problem?

My product was working perfectly and it was just time to change the filter, after cleaning it and etc. I plugged it back in and it suddenly stopped working. It's fairly new and I've only had it for about 2 months. I disassembled it and reassembled it several times to see if I could find the problem and realized that the "in" tube wasn't taking in water. I cleaned the tube thoroughly, but it still has the same problem.
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
asked 1 year, 3 months ago
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Kennytho
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answer 1
Your siphon is impaired or your impeller isnt installed correctly (round stubby side down). The other option is you have a gasket leak on the lids d ring. Check your motor/impellers and your gaskets.
answered 1 year, 1 month ago
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njsm
Alberta, Canada
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answer 2
This sounds like an issue with your impeller, not your intake tube. Be sure to remove the impeller monthly and clean both the impeller and the well in which the impeller sits. If you are not pulling a vacuum effect, it is because the impeller is not operating correctly.

Marineland2
answered 1 year, 3 months ago
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BREX
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Question

Trouble holding vacuum

I have HOT Magnum 250 filter that has been in use for about 1 year. I have not had any issues with it, until recently, and it keeps my tank very clean. It will be working like normal, and then it appears to push more water out of the filter than it takes in (I assume) which causes the tank water level to rise slowly, and also causes the filter to be really loud, because it is circulating a bunch of air. I have had it be loud from having air in it before, when I first got this filter and didn't quite know how it worked. Once I learned that you have to fill the filter very full before putting the lid on, then I never had an issue. But now, it seems to create the same problem, ie the filter isn't full enough, all by itself. How can I fix this?
Aquarium Type: Saltwater
Aquarium Size: Small (20g or less)
asked 7 months ago
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livinge
San Diego, CA, USA
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answer 1
Make sure that the canister is level with the tank. If the tab on the bottom that sits against the tank is pushed in all the way and the canister is leaning top side farther away then the bottom side this will cause an air gap to form and stay causing noise as well as the water level in the canister to drop where it is on but no longer circulating the water. I hope that helps.
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
answered 5 months, 2 weeks ago
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Rohan
California, USA
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answer 2
Make sure when it does this, that the water level in the tank is at least an inch above the strainer. If it is getting low, it will cause the filter to try to lose its siphon.

Also, if you have an air stone or bubbler of some sort in the tank, make sure it is not near the intake tube.

B-Rex
answered 7 months ago
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BREX
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Question

Your troubleshooting guidelines for the Marineland H.O.T. canister filter shows a 3/4" extension for the intake tube-PA1341 from aquarium dealers.

Which aquarium dealers carry this 3/4" extension? Petco and Petsmart both carry the H.O.T. filters, but don't have the intake tube extension. Great product. Thank you.
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
asked 3 years, 4 months ago
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Lin573
League City, Texas
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answer 1
No… but other people have created their own with tubing. We may have had that part available in the past but it is not a current active part.
answered 3 years, 3 months ago
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Dana
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Question

Do you recommend using diatomacous earth (DE) with the HOT Magnum micron filter?

If so, how much DE do you use?
Aquarium Type: Freshwater
Aquarium Size: Mid-Size (20-60g)
asked 3 years, 3 months ago
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rmkhakelly
Mobile
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Yes you can we typically use a little less than a cup by volume, about 7 oz. By weight it is about 40 grams.
answered 3 years, 3 months ago
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Dana
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I already own the HOT Mag. filter and I want to buy the "PRO" Bio-wheel part. Is that possible and where?

Aquarium Type: Saltwater
Aquarium Size: Mid-Size (20-60g)
 
Products related to my question
 
Magnum Aquarium Foam Sleeves and Accessories
 
 
 
 
 
asked 3 years, 2 months ago
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on HOT Magnum® Filters
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We don't unfortunately sell that attachment as a seperate item, it's sold as part of the Pro version of the Magnum.
answered 3 years, 2 months ago
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Dana
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